I. Introduction
II. The Urban poor and the rehabilitation of the inner-city areas
2.1 Difining the inner city
2.2 The conditions of the inner-city poor
2.3 The inner city: battlefield of interests
2.4 Factors affecting resedential stability of the inner-city poor
III. Relocation policies: changing approaches
3.1 Changing rationale for relocation
3.2 Changing perspectives on implementation of relocation
3.3 Conclusion
IV. Experience with relocation processes
4.1 The experience
4.2 The process
4.3 Management aspects of the relocation process
4.4 Planning and design phase
4.5 Implementation phase
4.6 Follow-up, maintenance and operations
V. The new site: characteristics
5.1 Characteristics of the new habitats
5.2 Impact on the relocates
5.3 conclusion
VI Lesons, conclusions and recommendations
6.1 Suggestions for further research
6.2 The importance of the relocation issue
6.3 Costs and benefits of relocation: who pays and who benefits
6.4 Guidelines for management of the relocation process
6.5 Guidelines for planning and design