Annual report april 2015 - august 2016 iCALL
- iCALL 2016
- 86p.
AIM, OBJECTIVES AND MISSION OF ICALL PSYCHOSOCIAL HELPLINE OVERVIEW COLLABORATIONS ACADEMIC PARTNERSHIPS PARTNERSHIPS WITH GOVERNMENT STAKEHOLDERS NON-GOVERNMENTAL PARTNERSHIP TRAINING, CONTINUOUS SKILL UPGRADATION AND CONFERENCES ATTENDED BY THE ICALL TEAM EXTERNAL TRAINING AND CONFERENCES ATTENDED BY ICALL OUTREACH AND PUBLICITY CLIENT FEEDBACK QUANTITATIVE OVERVIEW OF CALLS AND EMAILS ATTENDED TO BY THE HELPLINE THEMATIC OVERVIEW OF CALLS AND EMAILS ATTENDED BY THE HELPLINE THE WAY FOREWARD
iCALL is a telephonic counselling service for addressing psychosocial needs of people in distress in a gender sensitive manner. It caters to individuals across all age groups (with a special emphasis on vulnerable groups such as children, adolescents, women and elderly).