TY  - BOOK
ED  - Cooperative housing federation of Toronto
TI  - Dealing with conflict
SN  - 9780920932537
U1  - 334.1 
PY  - 1996///
CY  - [Canada]
PB  - Co-operative federation of Canada
KW  -  Housing - cooperative - management
KW  - Conflict management
N1  - Cover title. Plain language; "1.Understanding conflict
What is conflict?
Can a co-op community learn to deal with conflict?
 2.What causes conflict
Roadblocks on the way to community
The cycle of conflict.
Breaking the cycle of conflict
3.Learning from our experience
A glance at the past
Successful communities
4.Good member relations prevent conflict
Education and support for members
5.Why conflict goes out of control
Examples
Out of control
6. What to do 
Set your goals 
Choose an approach
Choose a process
Develop skills.
Call for help 
7.Roles and responsibilities
The board of directors
Staff
Federations

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ER  -